Terms and Conditions

For the purposes of these Terms:

• Platform: The SoldierX AI SIEM platform, associated services, web applications, software components, and related functionality provided by COMMANDO.
• Agent: The SoldierX agent or any software component installed on monitored assets for the purpose of collecting security telemetry and transmitting data to the Platform.
• Customer: The individual, company, organization, or entity subscribing to or using the Platform.
• User: Any authorized individual granted access to the Platform by a Customer.
• Asset: Any endpoint, server, workstation, virtual machine, cloud resource, network device, application, or system monitored through the Platform.
• Subscription: A purchased service plan providing access to the Platform.

SoldierX AI SIEM is a security monitoring and analytics platform that may provide capabilities including:

• Log management
• Threat detection
• Security analytics
• Incident response support
• Vulnerability assessment
• Audit monitoring
• Reporting and workspaces
• Multi-asset monitoring
• Other security-related features introduced from time to time

Certain features may be modified, added, discontinued, or replaced at our discretion.

The Platform is intended for business, professional, and organizational use.

By using the Platform, you represent that you have the authority to enter into these Terms on behalf of yourself or the organization you represent.

Customers may be required to create an account to access the Platform.

You are responsible for all activities occurring under your account.

Access to the Platform is subject to the subscription plan purchased.

• Each subscription includes a defined maximum number of monitored assets.
• Customers may not exceed the asset limits associated with their subscription plan.
• Additional assets require a subscription upgrade or purchase of an applicable plan.

COMMANDO reserves the right to monitor, verify, and enforce compliance with subscription and licensing limitations.

We may offer free trial access to the Platform solely for evaluation purposes.

Subscriptions may renew automatically at the end of the applicable billing cycle unless cancelled by the Customer.

Customers may prevent renewal by cancelling before the next billing cycle through their payment settings or provider.

COMMANDO reserves the right to modify pricing at any time. Pricing changes will not affect the current subscription period and will apply upon renewal.

Customers and Users shall not:

• Reverse engineer, decompile, disassemble, or attempt to derive source code from the Platform or Agent
• Modify, alter, copy, or create derivative works of the Platform
• Redistribute, sublicense, lease, sell, or provide unauthorized access to the Platform
• Circumvent licensing, subscription restrictions, or security controls
• Attempt unauthorized access to the Platform or related infrastructure
• Interfere with Platform operations or performance
• Upload, distribute, or introduce malicious software targeting the Platform
• Conduct activities intended to disrupt services
• Use the Platform for unlawful, fraudulent, abusive, or unauthorized purposes
• Use the Platform in violation of applicable laws or regulations

Violation of this section may result in immediate suspension or termination of access.

SoldierX Agent may only be installed on assets owned, controlled, managed, or otherwise authorized for monitoring by the Customer.

Unauthorized deployment of the Agent is strictly prohibited.

Customers are responsible for ensuring that Agent deployment complies with applicable laws, regulations, and organizational policies.

Customers retain ownership of all logs, events, alerts, reports, and other data submitted to or generated through the Platform.

COMMANDO does not acquire ownership rights to Customer data by virtue of providing the Platform.

Customers grant COMMANDO the limited rights necessary to process, store, analyze, secure, and display Customer data for the purpose of operating and maintaining the Platform.

SoldierX AI SIEM is a security monitoring and analysis tool.

The Platform does not guarantee the detection, prevention, mitigation, or elimination of all threats, vulnerabilities, attacks, malicious activity, compliance issues, or security incidents.

Customers acknowledge that no security solution is capable of identifying every security event or threat.

Customers remain responsible for their own security decisions, operational processes, compliance obligations, incident response activities, and risk management practices.

The Platform may undergo interruptions or temporary suspensions due to:

• Maintenance activities
• Infrastructure upgrades
• Security updates
• Technical issues
• Third-party service interruptions
• Events beyond our reasonable control

COMMANDO may perform maintenance, updates, modifications, or emergency actions without prior notice where reasonably necessary. We reserve the right to temporarily suspend access to protect the Platform, Customers, Users, or infrastructure.

All rights, title, and interest in and to the Platform remain the exclusive property of COMMANDO or its licensors, including:

• Software & Agent software
• Documentation & Branding
• Trademarks & User interfaces
• Platform-generated templates
• Proprietary methodologies

No rights are granted except those expressly provided in these Terms.

Certain components of the Platform may be subject to separate third-party or open-source licensing terms where applicable. Nothing in these Terms shall limit or supersede any rights or obligations arising under such licenses.

COMMANDO may suspend, restrict, or terminate access to the Platform in cases of:

• Unpaid subscription fees
• Identified security risks
• Detected fraudulent activity
• Abuse of services or trial abuse
• Violations of these Terms
• Threats to Platform integrity

Termination or suspension may occur without prior notice where reasonably necessary to protect the Platform, its users, or our infrastructure.

To the maximum extent permitted by applicable law, COMMANDO shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including loss of profits, revenue, or business opportunities.

Nothing in these Terms shall exclude or limit liability for fraud, willful misconduct, or liability that cannot be excluded under applicable law.

In all circumstances, COMMANDO's total aggregate liability shall not exceed the total subscription fees paid by the Customer during the six (6) months preceding the event.

COMMANDO may identify Customers as users of the Platform and display Customer names and logos in marketing materials or presentations.

Customers may request removal of their name or logo by contacting us, and we will make reasonable efforts to honor such requests.

We may update these Terms from time to time. Updated versions will be posted with an updated effective date.

Continued use of the Platform after changes become effective constitutes acceptance of the revised Terms.

COMMANDO reserves the right to interpret any term, condition, privacy policy or implication exclusively and conclusively.